Important health care information is only a click away. Whether you want to view a processed claim, check on eligibility information, contact a customer service representative, compare hospitals or look for health care information from the world’s largest medical library, simply click on the Member Icon. Our wide selection of user-friendly consumer tools are designed to enable employees and their family members to become informed, confident consumers of health care services. You will be able to browse our secure, password-protected web site anytime it is convenient for you.

Plan Information

• Eligibility Status and Claims History
• Explanation of Benefits (EOB) Notification Via Personal Email
• View and Print EOB Information
• Secure Access to Customer Service
• Eligibility and Claim Forms
• Plan Documents
• PPO and PBM Links

Medical Library

• 700+ Topics on Conditions, Diseases and Wellness
• 165 Interactive Health Education Resources
  • Animated Graphics Explaining a Procedure or Condition
• Health Information for Seniors, Children and Adults
• How to Communicate with your Physician
• Clinical Trial Information
  • Federally and Privately Supported
• Updates on Health Issues
• Medical Encyclopedia and Dictionary
• 9000 Brand Name and Generic Rx Including Side Effects, Drug Interaction and Risk
• And Much More

Hospital Comparison Tool

• Research more than 90 Different Medical Conditions and Procedures
• Hospital Clinical Experience and Outcomes for Selected Type of Care
• Search for a Specific Hospital
• Hospital Characteristics
• Find the Best Hospitals Based on Procedure or Type of Services
• Services Offered (e.g. ICU, Outpatient Rehabilitation)
• Hospital Reputation